Complaints procedure

We always do our best to be of service. However, there is always a chance that you may not be entirely satisfied with the service we provide. Should this be the case, please present your complaint to the attorney-at-law dealing with your case. Alternatively, you can submit a complaint to our complaints officer: Henriette Dekker.

We will do our best to find a solution that is acceptable to you within a reasonable period. Read more in our complaints procedure.

If you are dissatisfied with the way your complaint is handled, you may also submit a complaint to the dean of the local Bar Association. Read more about this on the website of the Dutch Bar Association.

Download the office complaints procedure